MGMT630: Knowledge Management
Knowledge management is the process by which a company collects, organizes, shares, and analyzes its information in a way that is easily accessible to employees. This information includes technical resources, frequently asked questions, training materials, and human skills. MGMT630 Handouts pdf
MGMT630 Handouts pdf
Course Category: Management MGMT630 Handouts pdf
Course Outline
Introduction to Knowledge Management, Dynamics and interconnected nature of 21st-century globe, Forces affecting future, Managerial consideration for 21st century, Knowledge workers and responses to environmental changes, Knowledge and evolution of civilizations, Knowledge as an asset and its characteristics, Understanding Knowledge Management and its driving forces, Knowledge innovation and hierarchy of Knowledge, Extracting gold from data; Understanding conversion of data into knowledge, Understanding data for analysis and decision/policy making, What is Knowledge? Dimensions of knowledge,
Tree of knowledge and its types, Perspectives of knowledge and KM model, Impact of Knowledge in different dimensions, Schools of thought in KM, Approaches to KVA, Measurement/Valuation of methodologies, Intellectual capital and Skandia navigator, Human capital measurement and social capital, Knowledge transfer and intellectual assets, BSC and approaches to KM, Value chain and core competencies of knowledge, SCM and CRM, Knowledge creation and SECI model, Knowledge and SECI process, Characteristics of Ba and Knowledge assets, Enablers of SECI, Knowledge Management process and issues, Managing Knowledge workers, KM solution and application, KM Processes, mechanism and technologies, Knowledge Management and E-Worlds, KM tools ant portals,
Layers of KM system, KM services and KM life cycle, Feasibility study and knowledge developers,” Process” approach to CRM, Knowledge capturing and data mining techniques, Decision Tree, Incentives of knowledge sharing, Knowledge sharing system and LLP process, Knowledge communities, prerequisites of knowledge transfer, customer information and CRM management process, Types and characteristics of knowledge communities and Knowledge economy Learning organization and its characteristics, Sach’s Model and future of knowledge management.MGMT630 Handouts pdf
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MGMT630 HANDOUTS
MGMT630: Knowledge Management
Forces Shaping the Future and The Mega-Trends of Knowledge-Economy
Let’s look at a network of information networks from the perspective of big shifts or major trends. This is followed by a review of the responses needed to adjust and develop a new economy. Mega Trends The term mega trend has been used by John Naisbitt to describe the basic process that shapes the future. In his 1982 book Megatrends, he identified ten key shifts that reshaped the world. Among these, there was
• Industrial Community Information society
• National economy Global economy
• Categories Network Information and Knowledge-Based Industry Information and knowledge is pervasive in all sectors of the industry and building new industries based around them. There are a few distinct features of this new economy.
1. Every industry is becoming more knowledge-intensive
. In agriculture too, knowledge adds value. By combining information on the effect of fertilizer, soil conditions, crop growth conditions (using information from satellite imagery), and forecast weather conditions, farmers can use 40 percent less fertilizer on their crops but achieve similar results. A new generation of hybrid crops automatically measures the weight and moisture content of maize and calculates the yield per hectare.
2. Smart products
. Another manifestation of the strength of knowledge lies in the so-called ‘smart products’. These use information or information to provide better performance or services that may require premium prices. There is a smart tire that can sense the load it has to carry and adjust its pressure accordingly. Think of smartphones and smart homes. I-pods provide the best way to manage your music all around.
3. Higher information to weight ratios.
The price of electronics in cars now exceeds that of the metal chassis, which in itself, with better structural knowledge, is much simpler than its predecessors. An indicator of this trend at the macroeconomic level is weight orientation.
